We hope this message finds you well and that you're as excited as we are to receive your reward. As you may remember, you pledged to support our project and we are so grateful for your contribution.
Most of our backers have already received their rewards and we're happy to report that the instruction website is now ready. However, in order to make sure everyone receives their reward, we need to know where to send it. We sent out surveys to collect this information, but unfortunately, not everyone has responded yet. We also sent out reminder emails to those who haven't provided their shipping address, but we wanted to make sure we reached as many of you as possible.
It's important to note that we may not be able to deliver your reward before Christmas due to the holiday season. We apologize for any inconvenience this may cause and hope you understand. If you haven't yet responded to our survey with your shipping address, please do so as soon as you can. You can find the survey in the email we sent you or by logging in to your Kickstarter account and accessing the survey from there.
We appreciate your cooperation and can't wait to send your reward your way. Thanks again for supporting our project and we hope you enjoy your Christmas Tree PCB.